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How quickly will I receive a response to my inquiry?
We typically respond to all inquiries within 24-48 hours during business days (Monday-Friday, 9am-5pm EST). If you have an urgent matter, please indicate this in the subject line of your message.
Do you offer custom template design services?
Yes, we offer custom template design services for businesses with specific needs. Please contact us at [email protected] with details about your requirements, and we'll provide a quote for custom development.
I'm having trouble with my purchase. Who should I contact?
For any issues related to purchases, downloads, or technical support, please contact our support team at [email protected]. Be sure to include your order number and a detailed description of the issue you're experiencing.
Can I request a specific template that isn't currently offered?
We're always open to suggestions for new templates! Please send your ideas to [email protected] with "Template Request" in the subject line. We regularly review customer requests when planning new template releases.
Design Thread Studio
Premium digital templates for homeowners, DIYers, interior designers, and architects.
