Privacy Policy

Effective date: October 12, 2026. This policy replaces our privacy statement dated December 12, 2024.

1. Who we are and what this policy covers

Design Thread Studio LLC, doing business as Design Thread AI ("Design Thread," "we," "us," or "our"), is a knowledge and digital products company. This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have. It applies to our websites, course platforms, communities, and the products and services we sell. Your use of our products is also governed by our Terms and Conditions.

Where privacy laws use these terms, we are the "controller" or "business" responsible for your personal information. Our products are intended for adults 18 and older.

2. Information we collect

Information you give us.

Identifiers: your name, email address, mailing address, and phone number.
Professional information: your business name, role, and details you share about your studio.
Purchase information: the products you buy and your order history. Card details are entered directly into our payment processor's system. We do not store full card numbers.
Content you share: messages, form responses, survey answers, and posts or files you add to our communities.

How you give it to us. You provide information when you email us, complete a form, register for an account, sign up for an event or workshop, make a purchase, or take part in a community.

Information collected automatically. When you visit our sites, cookies and similar technologies collect information such as your IP address, browser and device type, operating system, pages viewed, links clicked, referring sites, and the date and length of your visit. If location services are enabled on your device, we may receive location information. You can turn this off in your device settings.

Community posts. Anything you post in a shared community space can be seen by other members. Please do not post information you want to keep private.

3. How we use your information

To deliver the products and services you purchase and manage your account.
To process payments, prevent fraud, and keep our services secure.
To respond to your questions and support requests.
To send transactional messages about orders, access, and account changes.
To send newsletters and marketing, where you have agreed or the law allows. You can opt out at any time.
To run events, surveys, promotions, and community features.
To understand how our sites are used and to improve our products and develop new ones.
To meet legal obligations and protect our rights.

If you are in the European Economic Area, the United Kingdom, or Switzerland, we rely on these legal bases: performing our contract with you, your consent, our legitimate interests (such as fraud prevention, security, analytics, and direct marketing), and compliance with legal obligations.

4. How we share your information

We do not sell your personal information or rent it to data brokers. We share it only as described below.

Service providers: companies that help us run our business, including our payment processor, Stripe; website, course, and marketing platforms such as GoHighLevel and Mastermind; email and text messaging services; analytics providers such as Google Analytics; scheduling and video tools; and other software, including AI-powered tools, that helps us operate our business. They may use your information only to provide services to us.
Advertising platforms: as described in Section 5.
Affiliated companies: companies under common ownership with us, which will use your information consistent with this policy.
Legal requirements: when required by law, court order, or subpoena, or to protect the rights, property, or safety of us, our members, or others.
Business transfers: if our business or its assets are sold, merged, or reorganized, personal information may transfer to the new owner under this policy.

5. Cookies, analytics, and advertising

We and our service providers use cookies, pixels, and similar tools to remember your preferences, measure site traffic, and understand which marketing works.

We use Google Analytics. You can learn how Google uses this data at google.com/policies/privacy/partners and opt out at tools.google.com/dlpage/gaoptout.

We may share limited information, such as a hashed email address, with social media and advertising platforms so they can show our ads to you or to people with similar interests, or stop showing you our ads.

You can block or delete cookies in your browser settings, though some site features may not work properly. Our sites do not currently respond to browser "Do Not Track" signals.

6. Text messages

If you give us your mobile number and agree to receive text messages, we may send messages about your purchases, events, and offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time.

We do not share mobile phone numbers or text messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. We share this information only with the service providers that deliver our messages.

7. Your choices and rights

Marketing. You can unsubscribe from marketing emails using the link in any email, or reply STOP to text messages. You will still receive transactional messages about your purchases and account. Removal may take a short time to process.

Access, correction, and deletion. You can ask us to tell you what personal information we hold about you, correct it, or delete it. We may keep some information when we need it to complete a transaction, prevent fraud, or meet legal obligations.

State privacy rights. Depending on where you live, including California and Virginia, you may have additional rights, such as the right to opt out of targeted advertising or the sale or sharing of personal information, and to appeal our decision on a request.

EEA, UK, and Swiss residents. You may also have rights to data portability, to restrict or object to processing, and to withdraw consent. You may complain to your local data protection authority.

How to make a request. Email [email protected] with the subject "Privacy Request." We will verify your identity before acting and respond within the time required by applicable law. You may use an authorized agent, and we may ask the agent for proof of authority. We will not treat you differently for exercising your rights.

8. Security and retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure, so we cannot guarantee security.

We keep personal information for as long as needed to provide our services, meet legal and accounting obligations, resolve disputes, and enforce our agreements. Usage data is generally kept for a shorter period.

9. International transfers

We are based in the United States, and our service providers may process information in the United States and other countries. When we transfer personal information from the European Economic Area, the United Kingdom, or Switzerland, we use safeguards permitted by applicable law.

10. Children

Our products are not intended for anyone under 18. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.

11. Third-party sites and social media

Our sites link to third-party websites and social media platforms, such as Instagram, Facebook, LinkedIn, and YouTube. We do not control their content or privacy practices. Please review their policies before sharing information with them.

12. Changes to this policy

We may update this Privacy Policy. We will post the new version with its effective date, and for material changes we will notify customers by email. The English version controls.

13. Contact us

Design Thread Studio LLC
Email: [email protected]